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Privacy Policy

At Birdi Dental, we are committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at birdidental.com or receive dental services at our practice.

Our Commitment to Your Privacy

Your trust is important to us. We understand the sensitive nature of your dental and medical information, and we take our responsibility to protect it seriously. This policy outlines our practices in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

Information We Collect

Personal Information

When you visit our practice or use our website, we may collect the following types of information:

Contact Information: Your name, address, phone number, and email address.

Dental and Medical Information: Your dental history, treatment records, x-rays, medical conditions, medications, and insurance information.

Demographic Information: Date of birth, gender, and emergency contact details.

Payment Information: Billing address and payment method details for processing appointments and services.

Website Usage Information: IP address, browser type, pages visited, and time spent on our site through cookies and similar technologies.

How We Collect Information

We collect information in several ways:

Directly from You: When you schedule an appointment, complete patient forms, communicate with our office, or interact with our website.

Automatically: Through cookies and tracking technologies when you browse our website.

From Third Parties: From your insurance company, referring dentists, or other healthcare providers involved in your care.

How We Use Your Information

We use your personal and health information for the following purposes:

Treatment

We use your information to provide, coordinate, and manage your dental care and related services. This includes consultations, examinations, procedures, and follow-up care.

Payment

We use your information to bill you or your insurance company for services rendered, process payments, verify insurance coverage, and manage your account.

Healthcare Operations

We use your information to improve the quality of care we provide, train our staff, conduct business planning, and comply with legal and regulatory requirements.

Communication

We may use your contact information to:

  • Send appointment reminders and confirmations
  • Share treatment updates and post-care instructions
  • Provide information about our services and practice news
  • Request feedback about your experience
  • Send billing statements and payment reminders

Website Functionality

We use website data to improve site performance, understand user preferences, and enhance your online experience.

How We Share Your Information

We respect your privacy and only share your information in limited circumstances:

With Your Consent

We will obtain your written authorization before using or disclosing your health information for purposes not covered by this policy, except as required or permitted by law.

Healthcare Providers

We may share your information with other healthcare providers involved in your treatment, such as specialists, laboratories, or referring dentists.

Insurance Companies

We may share your information with your insurance company to verify coverage, obtain pre-authorization for treatments, and process claims.

Business Associates

We may share information with third-party service providers who assist with our operations, such as billing services, appointment scheduling platforms, and IT support. These partners are required to protect your information.

Legal Requirements

We may disclose your information when required by law, such as in response to a court order, subpoena, or to report suspected abuse or neglect.

Public Health and Safety

We may share information with public health authorities for disease prevention, reporting adverse events related to medical devices or medications, or preventing serious threats to health and safety.

Your Privacy Rights

You have important rights regarding your personal and health information:

Right to Access

You have the right to review and obtain copies of your health records. We will provide access within 30 days of your request.

Right to Amend

If you believe information in your records is incorrect or incomplete, you may request that we amend it.

Right to an Accounting of Disclosures

You can request a list of certain disclosures we have made of your health information.

Right to Request Restrictions

You may ask us to limit how we use or share your information for treatment, payment, or healthcare operations. We are not required to agree to your request but will consider it carefully.

Right to Request Confidential Communications

You may ask us to contact you in a specific way or at a certain location for privacy reasons.

Right to Opt-Out

You may opt out of receiving marketing communications or appointment reminders at any time by contacting our office.

Right to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with our office or with the U.S. Department of Health and Human Services Office for Civil Rights.

Website Privacy and Cookies

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookie settings through your browser, but disabling cookies may limit some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Online Forms and Communication

Information submitted through online contact forms or email is transmitted securely, but email communication is not completely secure. Avoid sending sensitive health information via unencrypted email.

Data Security

We implement appropriate physical, electronic, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Secure, encrypted servers for storing electronic health records
  • Password-protected access to patient information systems
  • Regular staff training on privacy and security practices
  • Physical security measures at our office location
  • Secure disposal of paper records containing personal information

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Patient Portal and Online Services

If you use our patient portal or online scheduling system, additional terms and security measures apply. You are responsible for maintaining the confidentiality of your login credentials and should not share them with others.

Minors and Children’s Privacy

We do not knowingly collect personal information from children under 13 through our website without parental consent. If you are a parent or guardian and believe your child has provided us with information without your consent, please contact us.

For patients under 18, parents or legal guardians have the right to access their child’s health information and make healthcare decisions on their behalf, except in circumstances defined by law.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We will notify you of significant changes through a notice on our website or by email. The “Last Updated” date at the top of this policy reflects the most recent revisions.

Notice of Privacy Practices

This Privacy Policy is part of our HIPAA Notice of Privacy Practices. A complete copy of our Notice of Privacy Practices is available at our office and upon request.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to file a complaint, please contact us:

Birdi Dental

70 North Avondale Road Avondale Estates, GA 30002
Phone: (404) 912-9400
Email: info@birdidental.com

Privacy Officer: Jalpa Birdi

We are committed to addressing your concerns promptly and professionally.

Acknowledgment

By using our services or website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services or website.

This Privacy Policy complies with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state and federal privacy laws.